Marsa Shagra, Marsa Nakari and Wadi Lahami have passed the required COVID-19 audits by the Egyptian authorities to operate.
All accommodation types in all villages are now available.
Wadi Lahami requires a minimum number of guests to open, and a minimum number of divers for the diving centre to operate.
All RSDS staff are fully vaccinated.
There are some changes on site, for example the installation of glass screens, sanitiser, increased signage, and increased sanitisation/cleaning procedures. 2 chalets in each village are designated as quarantine chalets.
All diving excursions are now operating as normal.
Water dispensers have now been reinstated, please take your refillable bottle.
RSDS would appreciate non-contact greetings where possible, and credit card payments rather than cash. We also encourage guests to leave tips on their invoice at the end of their stay, rather than cash.
Marsa Shagra was the first hotel in Marsa Alam to reopen and receive the certification from the Ministry of Tourism, Ministry of Health and Egyptian Hotels Association (required by law to operate).
· Housekeeping service is only provided twice per week. If guests require towels and linen they are welcome to ask in the reception.
· Housekeeping staff are required to wear full suits, gloves, visors and use additional equipment for deep cleaning (e.g. steamers).
All 3 resorts have internet access via Wi-Fi around the reception areas. Please ask at reception for more information and prices. Please remember that due to the remoteness of the location’s internet access is not always as fast and efficient as other parts of the world. This is also a shared connection for all guests, so the speed is also linked to how many others are also using the service. If you need to be connected all the time and in your Tent/Chalet then you should organise your personal WIFI/SIM Card.
Personal Wifi/SIM Card Usage
SIM cards are available to purchase at Marsa Shagra, and by prior arrangement at Marsa Nakari and Wadi Lahami. Vodafone 4G works well in Egypt. Your phone will need to be un-locked for the SIM to work in it (if you have a contract phone it will likely be locked - check with your provider before you leave). For the best data connection, purchase a MIFI before departure (a MIFI is a little box that a SIM Card slots into and provides a WIFI connection for your devices to use).
220v European style 2 pin.
Lockers & Storage
At Shagra all Deluxe Chalets have mini safes for your valuables, for all other accommodations there are lockers available for use in reception. At Nakari & Lahami valuables can be stored in the reception safe.
It is possible to purchase essentials such as shampoo and toothpaste etc, but we do advise our guests to take their own.
Ample shower towels are provided in the room, beach towels can be rented for 5 Euro for the week from reception.
All resorts include inclusive water, selected soft drinks, standard tea and coffee. Speciality teas and fresh coffee and juices are available to purchase locally from €2. Beer and wine is also available.
At Marsa Shagra there is a small pharmacy opposite the resort, this would be suitable for pain relief etc, there is also the doctor located in the hyperbaric chamber. Please ensure you take all of your prescriptive medications with you. If you need any medical help whilst on resort please speak to reception.
As all resorts have some pleasant planting, we do suggest all guests take insect repellent as a precaution.
Your little luxuries
You can take your own little luxuries and store them in your room fridge (subject to room choice). Take your Vacuum coffee cup to enjoy hot drinks on the go, re-fill free of charge at the restaurant or in between at the cafeteria. Take your own drink and just grab hot water and milk.
Health & Well-Being
We want you to have a great holiday as does every member of staff at RSDS. If you have any problem, something is not to your liking or you are not feeling well which can be common in a hot country especially if it is your first time away. Do speak to reception, the dive centre or one of the staff who can in turn help ensure your problems are solved. We are also able to help via e-mail while you are away, just drop your booking manager a message. Always drinks lots of water, especially in the hotter months. You can easily become dehydrated and get an upset tummy. If this happens speak to reception or alert the dive centre team who can in turn help deal with your issue promptly to ensure you can enjoy your holiday.
Euro is the preferred currency, if you wish to purchase a small amount of local LE this can be arranged through reception. Your final bill can be paid in cash, or card. Visa and Mastercard are accepted with a 3% charge, sorry they cannot accept Amex.
We recommend a tip of approx. €60 per person for a 7-night stay. Tips are at your discretion, and this is just advisory only. You may also tip any member of the team privately.
Compulsory Local Charges
These charges will be added to your bill at check out.
€7 DECO chamber contribution - Shagra, Nakari & Lahami
€5 Solar programme contribution - Shagra only